Privacy policy

Who we are

DASCAD is a product of Entelecom Pty Ltd (ABN: TBD), referred to as "we", "us", or "Entelecom" in this policy. Contact: [email protected].

What we collect

• Account information — your email address (used for sign-in via one-time codes), your saved settings, and any custom parts you add to your library.
• Design data — the projects you create: floorplans (images you upload), component placements, cable runs, link-budget settings, RF prediction settings.
• Billing information — limited card metadata (brand, last 4 digits, expiry) returned to us by Airwallex after a payment. We never see or store the full card number, CVV, or PAN.
• Operational logs — server access logs, error traces, and webhook events used to diagnose problems and verify payments. Retained for 90 days.

How we use it

• To run the service — store your designs, render them on your screen, calculate link budgets, export BoMs.
• To process payments via Airwallex and email you receipts and renewal notices via Resend.
• To respond to support requests you send us.
• We do not train AI models on your design data. We do not sell your data.

Third parties we use

• Airwallex — payment processing. They handle card data under their own PCI-DSS scope.
• Resend — transactional email (sign-in codes, receipts, renewal reminders).
• Google AI (optional) — if you opt in to floorplan image cleaning, the image is sent to Google\'s Gemini API for processing. You can disable this in account settings.
• Cloudflare — edge network and TLS termination.

Cookies

We use a single first-party cookie to keep you signed in. We don\'t set advertising cookies, and we don\'t embed third-party trackers on the marketing site.

Your data, your control

• Export — you can export any project as a portable file at any time from the app.
• Delete — email us to delete your account and all associated designs.
• Access — email us to request a copy of the data we hold about you.

Changes

We\'ll update the date at the top of this page when this policy changes and notify active customers by email for material changes.